About Our Team
We have a passion for helping others and for Long-Term Care Medicaid. It’s the reason our business was started. Long-Term Care Medicaid is all we do – all day, every day. You can trust we have the experience needed to successfully navigate even the most complex scenarios. We promise our team of experts will fight to secure your approval for Long-Term Care Medicaid.
Jennifer Hanson
Owner
Jennifer Hanson's Bio
Jennifer Hanson, the Owner of Helping Hands Consulting, opened the doors for business in 2010. Since then, Helping Hands Consulting has assisted over 8,000 individuals with the Medicaid process, becoming Colorado’s leading expert in Long-Term Care Medicaid eligibility.
Jennifer spent over two years as a Long-Term Care Specialist with the Department of Health Care Policy and Financing. In this role, she interpreted and implemented Medicaid policy and established long-term care eligibility processes and procedures. Additionally, she trained case managers at the Department of Human Services across multiple counties.
Jennifer attended the University of Southern Mississippi where she completed a Bachelor of Science in Human Performance. She then went on to receive a Master of Public Health with an emphasis in Health Policy and Administration.
Angela Ruiz
Eligibility Consultant
Angela Ruiz's Bio
Angela is devoted to helping our clients obtain the benefits they are eligible for to ensure their care is covered. She began working in the Long-Term Care field in 2006 and has been a member of the Helping Hands Consulting team since 2014.
One of Angela’s greatest attributes is her extensive experience working as the Business Office Manager in nursing facilities. In 2002, she started out as an Administrative Assistant and advanced to the position of Business Office Manager. In this role Angela verified financials, managed insurance benefits, and assisted families in applying for Long-Term Care Medicaid. This invaluable experience gives us the unique perspective needed to understand nursing facility operations and how to best assist our clients who are current or prospective residents of a nursing facility.
Additionally, Angela has attended multiple trainings on Alzheimer’s and dementia, deepening her understanding of how these conditions can affect families and how she can best support them. Angela completed an Associate Degree in Accounting from Front Range Community College in Westminster and is a Certified Medicaid Planner.
Mary Doerr
Director of Community Affairs
Mary Doerr's Bio
Mary is passionate about helping others. She has a wonderful talent for organization and is one of our resident experts on Long-Term Care Medicaid policy. Between Mary and the rest of the team at Helping Hands Consulting, there isn’t a better wealth of combined policy knowledge in the state of Colorado.
Since 2009, Mary has been serving individuals with disabilities, seniors, and their families. She spent five years working as a Long-Term Care Specialist for Douglas and Gunnison County Human Services where she learned to navigate the complexities of Medicaid. In this role, Mary interpreted policies and regulations outlined by the Department of Health Care Policy and Financing and developed processes to ensure seniors were receiving the benefits for which they were applying.
Additionally, Mary spent over 10 years with the National Farmers Union where she worked closely with rural communities to create tangible benefits for members spanning over 26 states. Mary has an Associate of Science in Sociology.
Becky Wilson
Operations Manager
Becky Wilson's Bio
Becky has a long history of delivering exceptional service to our community and always aims to provide others with the highest standard of care. Since 2015, Becky has served as the Operations Manager for Helping Hands Consulting where she provides support to our clients, providers, and staff. She has continued to expand her knowledge of Long-Term Care Medicaid to better assist clients and providers in understanding how long-term care benefits may be of value to them.
Prior to joining the Helping Hands Consulting team, Becky spent 15 years working in the medical field as a Patient Care Coordinator for a large family practice. In this role, she obtained insurance authorizations for provider referrals and diagnostic testing. Becky also spent three years working in a medical billing department where she learned to navigate insurance processes.
Tina Jackson
Case Manager
Tina Jackson's Bio
Tina always endeavors to show kindness, empathy, and understanding to others. As a Case Manager with Helping Hands Consulting, she supports our clients and their families and helps to alleviate their stress as they navigate complicated processes.
Tina has over five years of experience in an assisted living facility where she enjoyed working closely with individuals with Alzheimer’s and dementia. Tina initially held the role of a caregiver before advancing to House Manager. In her time there she learned how best to support these individuals as well as their families to ensure that the residents’ needs were always met. Understanding how the transition into a facility affects individuals and their families is what inspired Tina to pursue a career here at Helping Hands Consulting.
Caitlin Donaghy
Intake Coordinator
Caitlin Donaghy's Bio
Caitlin is the Intake Coordinator at Helping Hands Consulting and is here to help our clients to better understand long-term care benefits and the steps ahead in the application process. She understands the sensitive nature of this process and always approaches these initial conversations with empathy and care.
Caitlin’s education and work experience in Music Therapy granted her the opportunity to understand how to best support those who are experiencing challenging life events. She spent 12 years working in various roles as a therapist, educator, and caregiver. The diversity of Caitlin’s career has allowed her to cultivate compassion for all individuals that she serves.
Caitlin completed a Bachelor of Music in Music Therapy from Berklee College of Music.
In Memory
Marcia Torberson
In Memory
Marcia Torberson's Bio
Marcia enjoys the opportunity to utilize her interpersonal skills and passion for helping others in her role as a Case Manager here at Helping Hands Consulting. She always looks forward to the heart-warming experience of visiting with our clients to ensure we are meeting their needs. Marcia has worked at Helping Hands Consulting since January of 2019.
Prior to joining our team, Marcia had a successful 44-year career in the finance industry. She was passionate about leading a successful sales team that always aimed to provide the ultimate client experience. Motivating and developing team members in their career path was one of her greatest accomplishments. Marcia managed a large portfolio of consumer and business clients, working to assist them in achieving their financial goals and resolving any issues or concerns.
Marcia completed an Associate Degree in Accounting from Nettleton Business College.
What Our Customers Say
“This agency is a God send. My family worked with Angela. She is very knowledgeable and helped us navigate getting my mother qualified in a time that we needed that help and reassurance. My mom had sudden serious health changes and we needed to get her into a long-term care facility. As we looked at LTC facilities, I believe they felt more comfortable looking at a Medicaid pending referral that was working with Helping Hands since it is well known. My mental well-being was helped tremendously knowing that this large piece was taken care of.”
“Highly recommended! Samie was amazing! She guided us through the process from beginning to end, and has assisted even after my mother-in-law was approved. If you are worried or thinking you’ll need help applying for Medicaid, Helping Hands is a wonderful resource. Excellent service!”
“Samie guided my sister and I through the daunting task of preparing to apply for Medicaid for my Mom. She responded to all our many questions, gave us a guide list to follow, and had the expertise we needed. We are thankful for all the help she gave us. Thanks to Helping Hands!”
“Excellent to do business with, very professional. Mary Harland was above and beyond what we expected for the help we needed to get Medicaid approved for our mother. We cannot thank her enough for her work to get our mother approved.”
Need Long-Term Care Medicaid?
We specialize in assisting individuals obtain long-term care benefits.